Service Customer History

Hi Guy's,
Is there a report in ERA that will let me print out all customers who have not been back to the dealership by age or will this have to be done through report writer
Cheers in advance
Mike

Comments

  • edited October 2013
    Hi Mike, there is a service retention report in ExecERA if you have that, which can be expanded to show individual customers that haven't been back. If not, then in report writer try the SERINDEX file and the last service date field, which reads the most recent RO date from attribute 27.
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